Hi everyone. Is everybody calm today? Gommy asks because there is a lot of coverage on the news the last few days about a flight attendant who 'flipped out' and screamed back at a person traveling on his flight who hit him in the head with their suitcase while getting it down from the overhead compartment. There doesn't seem to be any backlash coming out of it for him either. Instead, there seems to be more of a......"You go guy! or You tell em'...or I wish I could tell some of the customers I have to deal with to bug off!" He is practically a hero among people who have to put up with other people in their jobs.
Should the steward have retaliated and screamed back at the passenger? No, not at all. But do we sometimes have our buttons pushed so much that we just react instead of respond? Most certainly. It would appear that the steward should have seen the problem coming, if he was feeling stressed lately as he said. We all know when we are feeling stressed and put upon. It would have been better had he taken a look and asked himself if he might want to work in a different capacity with the airline for a change. And if that still included working with the public. Gommy is pretty sure he will be having that decision made for him now. But he better not let people annoying him get to him in prison.....if that is where he ends up after all this. Those guys don't play well with others either. YIKES! If you would just think of the consequences of your actions....you may just simmer down a bit.
This is what 'civilization' (or the lack of it) has come to in the last while. The rudeness of people is rampant. Gommy has worked with the public for several years and it never ceases to amaze how people think that the service industry is made up of door mats. Gommy thought my name was "Hey' for a long time...(it's not....it's Gommy). And if the customers aren't rude....then they think you are invisible....that is until they need you for something and then it's Hey YOU!!!.
One of Gommy's positions was at an ice-cream/candy shoppe and part of the job was greeting people as they came into the store. You would not believe how many people just walk on by and never even nod their heads at you when you speak to them. It became almost (I emphasize the word....ALMOST) funny at times. Gommy would sometimes raise my voice level while greeting them. Still........several of the customers would just walked by and never acknowledged me....that is if Gommy weren't the persistent one that I am. It became a challenge to make the person look my way and acknowledge being greeted and to at least smile.
In the case of the passenger in the airplane that hit the poor guy in the head and cussed at HIM....Gommy never could understand why everyone is so eager to jump up out of their seats and grab their belongings so they can get off the plane.....Here is a flash for them..........everyone gets off in order, by their aisle assignments....single file and from the front to the back. DUH! You don't have to jump up (and usually hit your own head) and think you are getting out any faster than anyone else. What is the big deal about being first all the time? It isn't like it's going to make a whole heck of a lot of difference if you get off the plane 2 minutes later. Calm down!
Maybe the passenger was having a bad day.....maybe they had a connecting flight and were afraid they were going to miss it. But, whatever the reason, it is never okay to be abusive to someone because of your dilemma. As for the steward....he probably had just about enough of being abused. And everyone does have their saturation point. We never know what is going on in someones life and it appears that a whole lotta' people are kinda testy these days. So it doesn't take much to push them over the edge...........so be careful who you are rude to. You may just find yourself on TV, being interview by a reporter as to why you were such an ass.
Maybe that is it.....maybe the passenger thought their anonymity enabled them to be nasty. Perhaps we feel that when we don't know anyone and no one knows us.... we can act nasty or ugly (as they say in the South)....and we get a free pass or we can get away with it. But, we should always try to act like we would like to be treated. It never pays to take out whatever is bugging us on someone else. Take deep breaths or something....but geesh..... don't spew out your nastiness on the world! It's 'customer service' not 'customer abuse the server'!
So, Gommys lessons for today is.....be nice boys and girls. You aren't the only ones having a bad day. How would you like someone to hit you in the head with their suitcase and tell you to "F*** Off!"? You wouldn't.....Gommys knows you wouldn't. So if you go acting a fool....... ..one of these days you are going to run into someone else who has just about had it with putting up with fools. Be careful how you treat people....Gommy is watching you! Hugs & Mush....((*~*))
