"Whatchoo talkin' about Willis?" was a quote by a sitcom actor, in a comedy series from the 80's. The show was 'Diff'rent Strokes' and the actor was Gary Coleman. The saying became a catchphrase and was said each time something happened in the show that 'Arnold' couldn't believe or he was trying to divert any wrong doing on his part. Now, we probably all know someone who tries to blame other people for their wrong-doing or someone who will never admit they are wrong. That catchphrase always comes to mind for Gommy when those occasions occur.
When you think about it, the people who can't seem to admit they have done anything wrong must have a self-esteem problem, or they are in fear of losing their own job or they are uncomfortable that someone who IS doing their job has shown a light on the lack of their performance. It always boils down to fear in some capacity.
The remedy for this dilemma would be to just do your job and you won't have to be worried that someone else is showing you up. But if YOU are the one who IS doing their job.....be careful, because the slackers will try to undermine you by casting aspersions about you behind your back. It is their only defense, since they don't seem to actually want to do what they are getting paid for.
Goms suggestion would be to give an honest days work for the honest pay you recieve and everything will be okie-dokie.....Your day at work will actually go much faster if you stay busy rather than looking for ways to not do your job. Imagine that your place of work was your own business.....then you would have a different perspective. You would want your business to run correctly and you would give your customers the attention they deserve and you would expect the other workers to do their job as well.
The way you present yourself to the customer is a direct reflection on the business for which you are working. Remembering that without the customer......you don't HAVE a job and that should be a wake-up call in these harsh economic times. A customer should be made to feel they are welcomed and be greeted and given your full attention when they come into your place of business. There are many other businesses just like the one where you work, that they can frequent. If you don't take care of the customer........they can just walk down the block and find a place that does make them feel wanted and appreciated.
Think of the last place of business that you went into and they ignored you. Didn't like it, did you? All of a sudden, YOU were the one who felt like telling them that you don't have to buy anything from them and you were upset. Well, that is exactly how the customer where you are working feels if you treat them that way. Texting, talking to the other co-workers instead of giving service to the customer or just ignoring the customer who just walked in is not the way you should treat a perspective customer. They are in your business to buy something and if they feel unwelcomed, they can just turn around and walk away or worse.....never come back! With the way business owners are complaining about having less business, you would think that keeping the customers you are fortunate enough to have, would be high on anyone's priority list......Owner AND employee.
Okay, okay....Goms is officially stepping down from the soap-box now. This was just a friendly suggestion and a heads-up to remind us to take care of what we have or we just might lose it......Have a cheery day!
Hugs, Gommy
